Lexus, Buick prime J.D. Energy’s newest automotive dependability survey, with Volkswagen, Chrysler lagging behind
Lexus once more tops the ranks of J.D. Energy’s latest automobile dependability survey (VDS), however automotive homeowners general are making extra complaints as automobiles get increasingly more complicated.
The 2025 J.D. Energy VDS, now in its thirty sixth yr, covers 184 particular drawback areas throughout automobile classes, like infotainment methods, diver help tech, powertrain, and inside and exterior options, throughout the primary three years of possession.
Toyota’s (TM) Lexus model snagged the highest honors in automobile dependability for a 3rd consecutive yr, with a rating of 140 PP100 (issues per 100 automobiles). GM’s (GM) Buick model ranked highest within the mass market section, with a rating of 143. Mazda (MZDAY) got here in second with 161, and Toyota, at 162, got here third.
On the premium finish, Cadillac (169) ranks second behind general winner Lexus (additionally a premium model), with Germany’s Porsche (186) coming in third.
On the flip facet, Volkswagen (285), Chrysler (282, Jeep (275), VW’s Audi (273), and Land Rover (270) suffered probably the most points and ranked within the backside 5. Tesla ranked in the course of the pack (209).
J.D. Energy stated the 2025 VDS relies on responses from 34,175 homeowners of 2022 model-year automobiles after three years of possession. The VDS differs from J.D. Energy’s extensively adopted preliminary high quality survey, which covers points coping with the primary yr of possession.
Total, issues with software program defects and private system integration (i.e., connecting iPhones and Android gadgets), plus points with plug-in hybrid EVs, plagued homeowners of these vehicles purchased again in 2022. J.D. Energy discovered that the trade general noticed a 6% improve in issues (12 PP100) from a yr in the past.
“Whereas the rise in issues this yr could also be a thorn within the facet of automakers and homeowners, it’s necessary to keep in mind that at this time’s three-year-old automobiles had been constructed throughout a time when the trade was grappling with main disruptions,” stated Jason Norton, director of auto benchmarking at J.D. Energy. “Provide chain points, record-high automobile costs, and personnel disruption within the wake of the pandemic had been problematic.”
Total, Toyota and GM merchandise obtained probably the most model-level awards, with six every.
Probably the most reliable mannequin general throughout all manufacturers was Toyota’s Avalon sedan, a full-size automobile that, apparently, isn’t considered one of Toyota’s prime sellers. The best-ranked compact automotive was the Toyota Corolla, adopted by the Kia Forte and Subaru Impreza. The premium section had the BMW’s stalwart 3 sequence on prime, with the 4 Collection in second.
The midsize automotive section had the top-selling Camry taking prime honors, adopted by Nissan’s Altima and the Hyundai Sonata. The Chevrolet Corvette had the very best rating within the premium “sporty” automotive section.
